Job Description

Respond to telephone, email, walk-in and website contact form inquiries from existing digital platforms, prospective clients, companies management, vendors and other constituents Create and process new leases as well as lease renewals and additions, such as AMC renewals, discussions with team for new setup and installations Handle minor financial transactions for the office, such as collecting payments and deposits, issuing receipts and purchasing needed supplies Maintain office files while practicing company-wide file retention policies Collaborate with on-site maintenance team and external contractors to ensure that the work has been accomplished properly and everything is maintained to meet company standards and local laws Collect, process and distribute incoming mail as well as compose and send correspondence for other office staff Handle complaints, maintenance requests and other concerns according to IT solutions specific and company procedures Assist management and other staff to ensure compliance with applicable state law. Responsibilities and Duties Back office is the support office of every organisation. Back office provides support to the management of the organisation in performing their key responsibilities. It provides documentation and technical support that simplify the work of those employees handling the front office. Every organisation is required to coordinate with their customers and associates in order to transact business. The employees who communicate with outsiders via personal meetings, telephone, or email; handle the reception in the office premise; carry out business development activities; etc., all constitute as the front office management of the organisation. They are representatives of the organisation. The work of the front office employees is supported by the back office employees. They do not face the customers and clients directly but handle functions as required by the front office. They act like the backbone of the organisation. Here is a detailed analysis of the back office executive responsibilities.

Skills Required

• Technical Support
• Maintenance Engineer
• Networking
• Computer Operator
• Project Manager
• Project Engineer
• IT Support